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Terms of Service

Effective Date: January 1, 2025  |  Last Updated: March 1, 2025

Please read these Terms of Service carefully before using the NovaQTek website or engaging our services. These terms constitute a legally binding agreement between you and NovaQ Tech LLC.

1. Acceptance of Terms

By accessing or using the NovaQTek website (novaqtek.com) or engaging NovaQ Tech LLC for any engineering, data technology, or IT services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our site or services. These terms apply to all visitors, clients, and any other users of our website or services.

2. Description of Services

2.1 Engineering Services

NovaQTek provides safety-critical embedded systems engineering, automotive ECU development, AUTOSAR implementation, ISO 26262 functional safety services, ADAS and V2X systems, and related automotive technology consulting.

2.2 Data Technology Services

We offer data engineering, machine learning and AI development, real-time data streaming, business intelligence, data warehouse and lake solutions, cloud data platforms, and precision data collection services.

2.3 IT and Software Solutions

Our IT services include custom enterprise software development, cloud infrastructure design and migration, DevOps and CI/CD automation, system integration, cybersecurity consulting, and mobile and web platform development.

3. Use of the Website

3.1 Permitted Use

You may use our website for lawful purposes only, including reviewing our services, submitting inquiries, and accessing publicly available content. You agree not to use the site in any way that violates applicable local, national, or international law or regulation.

3.2 Prohibited Activities

You must not: attempt to gain unauthorized access to any part of our website or systems; transmit any malicious code, viruses, or harmful data; engage in data scraping, crawling, or automated data collection without prior written consent; impersonate any person or entity; or use our website to transmit unsolicited commercial communications.

3.3 Account Responsibility

If you are provided with access credentials for any client portal or system, you are responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account.

4. Intellectual Property

4.1 Our Content

All content on this website — including text, graphics, logos, icons, images, audio clips, and software — is the property of NovaQ Tech LLC or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes. This license does not include the right to reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without our prior written consent.

4.3 Client Deliverables

Intellectual property rights for custom deliverables created under a service agreement are governed by the terms of the applicable Statement of Work or Master Service Agreement between NovaQTek and the client.

5. Confidentiality

Any non-public information shared with NovaQTek in connection with a service engagement — including technical specifications, business requirements, and proprietary data — will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law or as necessary to deliver the contracted services. Clients are expected to maintain similar confidentiality with respect to NovaQTek's proprietary methods, tools, and know-how.

6. Disclaimer of Warranties

This website and its content are provided on an 'as is' and 'as available' basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. NovaQTek does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Any reliance on information on this website is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law, NovaQ Tech LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business interruption — arising out of or in connection with your use of our website or services, even if advised of the possibility of such damages. Our total aggregate liability for any claims related to our services shall not exceed the fees paid by you in the three (3) months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless NovaQ Tech LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of our website, violation of these Terms, or infringement of any third-party rights.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those sites or their content. NovaQTek has no control over the content, privacy policies, or practices of third-party sites and accepts no responsibility or liability for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of our website or services shall first be addressed through good-faith negotiation. If not resolved within thirty (30) days, disputes shall be submitted to binding arbitration in Oakland County, Michigan, in accordance with the rules of the American Arbitration Association.

11. Modifications to Terms

NovaQTek reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services after any modifications constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

12. Termination

We reserve the right to terminate or suspend access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public. All provisions of these Terms which by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

13. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at: legal@NovaQTek.com or NovaQ Tech LLC, Walled Lake, Michigan, USA.

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